Rikin Patel is the founder of Whitehall Pharmacy located at 4117 Main St, Whitehall, PA 18052.
Today, there are a lot of theories about business and management. There is open-door management, closed-door management, Japanese-style management, management by incentive and so on.
One of the principles that a lot of business owners try to grow their companies is ownership mentality. This principle says that every employee should feel as an owner. The problem with this principle is that the only people with ownership thinking and approach are owners. Employees have employee mentality.
The biggest reason that drives business owners crazy when managing people is the assumption that employees are just like the owners. They are not. If they were, they would be competitors, not employees.
If a customer shows up one minute before the closing time of a store, the owner would help the customer and make a sale. An employee would most likely tell the customer that the store is closing in one minute and there’s no time left to shop.
The old management axiom says that you can only expect what you can inspect. This is the truth, and if you want to manage a business successfully, this is the way to go.
Business owners often don’t want to believe that their employees could steal from them or consciously not follow scripts and procedures, yet this is what happens all the time. Theft doesn’t have to be outright and direct. It can take many forms. It can also be leaving home early or being unfriendly with a customer.
This is why you need to use technology and recording devices to monitor what is going on at your place of business. Rikin Patel of 4117 Main St, Whitehall, PA 18052 feels that every business owner should have an opportunity to know what is happening at their place of business at all times.
Today, there are a lot of theories about business and management. There is open-door management, closed-door management, Japanese-style management, management by incentive and so on.
One of the principles that a lot of business owners try to grow their companies is ownership mentality. This principle says that every employee should feel as an owner. The problem with this principle is that the only people with ownership thinking and approach are owners. Employees have employee mentality. The biggest reason that drives business owners crazy when managing people is the assumption that employees are just like the owners. They are not. If they were, they would be competitors, not employees.
If a customer shows up one minute before the closing time of a store, the owner would help the customer and make a sale. An employee would most likely tell the customer that the store is closing in one minute and there’s no time left to shop.
The old management axiom says that you can only expect what you can inspect. This is the truth, and if you want to manage a business successfully, this is the way to go.
Business owners often don’t want to believe that their employees could steal from them or consciously not follow scripts and procedures, yet this is what happens all the time. Theft doesn’t have to be outright and direct. It can take many forms. It can also be leaving home early or being unfriendly with a customer.
This is why you need to use technology and recording devices to monitor what is going on at your place of business. Rikin Patel of 4117 Main St, Whitehall, PA 18052 feels that every business owner should have an opportunity to know what is happening at their place of business at all times.
